At Deliko Foods, we take pride in offering premium whole spices, seeds, nuts, herbs, and dry fruits. We strive to provide the best quality products, ensuring customer satisfaction. However, if you are not completely satisfied with your purchase, we are here to help.

1. Returns Policy

We accept returns under the following conditions:

  • The product must be unused, unopened, and in its original packaging.
  • The return request must be initiated within 7 days of receiving the order.
  • Perishable items, such as food products, cannot be returned once opened due to health and safety regulations.
  • The customer is responsible for the return shipping costs unless the return is due to a damaged, defective, or incorrect item received.

How to Initiate a Return

To request a return, please contact our support team at:

📧 Email:
info@delikofoods.com
customercare@delikofoods.com

📞 Contact Numbers:
+91-9814100483
+91-9814700483
+91-9814900483

Provide your order number, reason for return, and clear photos (if applicable). Our team will guide you through the return process.

2. Refund Policy

Once we receive and inspect the returned product, we will process the refund as follows:

  • If the return is approved, a refund will be issued to the original payment method within 7-10 business days.
  • If the product does not meet our return conditions, we reserve the right to decline the refund.
  • Shipping charges (if applicable) are non-refundable.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. We will arrange for a replacement or full refund, including shipping costs.

4. Non-Returnable Items

For health and safety reasons, the following items are non-returnable:

  • Opened or used food products.
  • Items purchased under clearance or special promotions.
  • Gift cards and promotional items.

5. Cancellation Policy

  • Orders can be canceled within 24 hours of placing them. Once shipped, orders cannot be canceled.
  • If you wish to cancel an order, contact us immediately at customercare@delikofoods.com.

6. Contact Us

For any queries regarding returns and refunds, reach out to us at:

Deliko Foods
30-37A Guru Gobind Singh Nagar,
Behind SPS Hospital, Sherpur Chowk,
Ludhiana 141003, Punjab, India

📞 Customer Support:
+91-9814100483
+91-9814700483
+91-9814900483

📧 Email Support:
info@delikofoods.com
customercare@delikofoods.com
sales@delikofoods.com

Follow Us:
📷 Instagram: @delikofoods
📘 Facebook: @delikofoods