{"id":12,"date":"2025-02-15T09:12:07","date_gmt":"2025-02-15T09:12:07","guid":{"rendered":"https:\/\/delikofoods.com\/?page_id=12"},"modified":"2025-02-18T08:11:45","modified_gmt":"2025-02-18T08:11:45","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/delikofoods.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p>At <strong>Deliko Foods<\/strong>, we take pride in offering premium whole spices, seeds, nuts, herbs, and dry fruits. We strive to provide the best quality products, ensuring customer satisfaction. However, if you are not completely satisfied with your purchase, we are here to help.<\/p><h2 class=\"wp-block-heading\">1. Returns Policy<\/h2><p>We accept returns under the following conditions:<\/p><ul class=\"wp-block-list\"><li>The product must be <strong>unused, unopened, and in its original packaging<\/strong>.<\/li>\n\n<li>The return request must be initiated within <strong>7 days<\/strong> of receiving the order.<\/li>\n\n<li>Perishable items, such as food products, cannot be returned once opened due to health and safety regulations.<\/li>\n\n<li>The customer is responsible for the return shipping costs unless the return is due to a <strong>damaged, defective, or incorrect item<\/strong> received.<\/li><\/ul><h3 class=\"wp-block-heading\">How to Initiate a Return<\/h3><p>To request a return, please contact our support team at:<\/p><p>\ud83d\udce7 <strong>Email:<\/strong><br><a>info@delikofoods.com<\/a><br><a>customercare@delikofoods.com<\/a><\/p><p>\ud83d\udcde <strong>Contact Numbers:<\/strong><br>+91-9814100483<br>+91-9814700483<br>+91-9814900483<\/p><p>Provide your <strong>order number<\/strong>, reason for return, and clear photos (if applicable). Our team will guide you through the return process.<\/p><h2 class=\"wp-block-heading\">2. Refund Policy<\/h2><p>Once we receive and inspect the returned product, we will process the refund as follows:<\/p><ul class=\"wp-block-list\"><li>If the return is approved, a refund will be issued to the <strong>original payment method<\/strong> within <strong>7-10 business days<\/strong>.<\/li>\n\n<li>If the product does not meet our return conditions, we reserve the right to decline the refund.<\/li>\n\n<li>Shipping charges (if applicable) are <strong>non-refundable<\/strong>.<\/li><\/ul><h2 class=\"wp-block-heading\">3. Damaged or Incorrect Products<\/h2><p>If you receive a <strong>damaged, defective, or incorrect product<\/strong>, please contact us within <strong>48 hours<\/strong> of delivery. We will arrange for a <strong>replacement or full refund<\/strong>, including shipping costs.<\/p><h2 class=\"wp-block-heading\">4. Non-Returnable Items<\/h2><p>For health and safety reasons, the following items are <strong>non-returnable<\/strong>:<\/p><ul class=\"wp-block-list\"><li>Opened or used food products.<\/li>\n\n<li>Items purchased under clearance or special promotions.<\/li>\n\n<li>Gift cards and promotional items.<\/li><\/ul><h2 class=\"wp-block-heading\">5. Cancellation Policy<\/h2><ul class=\"wp-block-list\"><li>Orders can be canceled within <strong>24 hours<\/strong> of placing them. Once shipped, orders cannot be canceled.<\/li>\n\n<li>If you wish to cancel an order, contact us immediately at <a>customercare@delikofoods.com<\/a>.<\/li><\/ul><h2 class=\"wp-block-heading\">6. Contact Us<\/h2><p>For any queries regarding returns and refunds, reach out to us at:<\/p><p><strong>Deliko Foods<\/strong><br>30-37A Guru Gobind Singh Nagar,<br>Behind SPS Hospital, Sherpur Chowk,<br>Ludhiana 141003, Punjab, India<\/p><p>\ud83d\udcde <strong>Customer Support:<\/strong><br>+91-9814100483<br>+91-9814700483<br>+91-9814900483<\/p><p>\ud83d\udce7 <strong>Email Support:<\/strong><br><a>info@delikofoods.com<\/a><br><a>customercare@delikofoods.com<\/a><br><a>sales@delikofoods.com<\/a><\/p><p><strong>Follow Us:<\/strong><br>\ud83d\udcf7 <strong>Instagram:<\/strong> <a href=\"https:\/\/www.instagram.com\/delikofoods\">@delikofoods<\/a><br>\ud83d\udcd8 <strong>Facebook:<\/strong> <a href=\"https:\/\/www.facebook.com\/delikofoods\">@delikofoods<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>At Deliko Foods, we take pride in offering premium whole spices, seeds, nuts, herbs, and dry fruits. We strive to<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Deliko Foods<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/delikofoods.com\/index.php\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Deliko Foods\" \/>\n<meta property=\"og:description\" content=\"At Deliko Foods, we take pride in offering premium whole spices, seeds, nuts, herbs, and dry fruits. 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